Generally client packager tool is having a size of 1.2gig and if it is more than 300mb then officescan agent will receive an error code 2902. After reinstalling an older version of agent you checked updates and the file found there is larger than the allowed size for installation to apply updates. You may have an older version of operating system unable to support such a huge file during installation.
If you are trying to run trend micro on your system and unable to run it you can read post now how to fix trend micro antivirus not starting issue. But if you are facing an Trend Micro Officescan agent error 2902 you can follow methods explained by experts to fix error.
Steps to Fix Trend Micro Officescan Agent Error 2902:
METHOD1: REPAIR REGISTRY
Step1: Open command prompt in admin mode.
Step2: Type regedit.exe and press enter and in registry entries find all keys associated with error.
Step3: Now click on export in the file menu to create and save a backup, make sure you selected branch name in export file.
METHOD2: SCAN FOR MALWARES
Step1: Scan for latest updates of your malware.
Step2: Install updates and restart system to apply update and start scan.
Step3: After scan select automatic fix for errors.
METHOD3: RUN DISK CLEANUP
Step1: Repeat step1 method1.
Step2: Type c:\windows\SYSTEM32\cleanmgr.exe /cDrive. Here c would be your preferred drive.
Step3: To clean categories check you want to clean.
METHOD4: UPDATE DEVICE DRIVERS
Step1: Open device manager.
Step2:Open category from list right clicks to select update drivers.
Step3: And now select to search automatically update drivers.
Call Antivirus Support Number 1-800-431-454 to Fix Trend Micro Officescan Error 2902
If on following every method given in the blog above Trend Micro officescan agent error 2902 you can contact an expert. To get connected with Trend micro professionals you can call Trend Micro support phone number Australia and to get help online to fix the Trend Micro officescan problem. Experienced team of certified tech professionals is working here to fix the various problems you face with Trend Micro.